For many businesses, VPS (Virtual Private Server) has been a very appealing option for hosting applications. It has been long recognised as a way to reduce costs and increase operational efficiency. Rather than purchasing hardware and investing in IT resources to manage them, VPS has a lot to offer. The virtual server, being dedicated for the business, delivers the flexibility to run multiple operating systems, programs with high levels of security, privacy and control. But, over time, when businesses needed to scale, VPS was not able to scale on demand. Many businesses are now turning towards the cloud for its distinct advantages over VPS.
Are VPS providers losing their customers to cloud service providers?
Cloud services from a customer perspective, is like buying a much larger ecosystem that allows them to conveniently scale up and down as often as required, automate a number of operational tasks and business functions too. Many businesses find VPS limiting in terms of automation of operational tasks and find the management complex too. Studies have shown that the percentage of businesses moving advanced workloads to the cloud spiked 25 percent (from 15.48 percent in 2020, up to 19.59 percent this year) owing to the clear benefits.
The pay-as-you-go model used by the cloud service providers makes cloud services an appealing option and businesses switching to cloud from VPS have increased.
How can VPS providers take up this opportunity?
VPS service providers are best placed to take up this opportunity to offer their customers with public cloud experiences because:
– They have the key assets required for setting up local public clouds
– They have the technical expertise and experience to operate a complete cloud ecosystem
– They have an existing customer base who would be delighted with the new offerings
How can IndiQus help with switching from VPS services to a full-fledged cloud service?
We can help VPS providers to set up full-fledged public cloud services and offer unique value to your customers. We deploy fast, flexible and reliable cloud setups taking advantage of a wide portfolio of compute, storage and networking products to help keep you in total control of your infrastructure. With a managed services model, you get a team of experts to work with you to build a solution that incorporates exactly the right service level and architecture design for your specific business needs. It’s like an extension to your IT department to enable you to deploy secure and scalable cloud services. We also help integrate a comprehensive cloud management platform – apiculus that can manage resources, self-service, billing and lots more. As opposed to traditional VPS, where resizing on demand is not possible, cloud services enable your customers to prioritize server resources dynamically. With a pay-as-you go model of pricing; subscribers pay only for the services they need and as long as they need. IndiQus technologies enables VPS providers to successfully operate a cloud business and cater to this rising demand of cloud services.
What are the main differentiating factors that make cloud services more appealing as opposed to VPS?
Cloud services can help serve customer requirements better with unique features for automation, self-service and end-to-end customer management:
Automation is the cornerstone of delivering efficient cloud services. The cloud management platform we’ve built enables automation on both the operational as well as business aspects of running a cloud business. With Apache CloudStack as the orchestration layer, we’ve effectively automated creation, provisioning and configuration of virtual machines with features for auto-scaling, network and high-performance storage. Subscribers can deploy guaranteed resources in terms of storage capacity and computing power. Automation is also built for operations management features such as provisioning, service management and support. Automation is the key to scaling businesses.
Providing users with a cloud management platform that will give full control and easy management of service. This empowers customers to accomplish many operational and business tasks in a self-reliant way. Ideally, letting customers support themselves boosts customer satisfaction. In today’s age this is one of the expected features. We set up cloud management services in a way that extends the underlying OTRS functionalities to provide a thorough support and customer operations management. Ticketing is one of the highlights where subscribers can create support tickets via the CMP console and even tag them down to the exact resource. Activity logs are readily available for review and SLA configurations for subscribers are available by using the OTRS administration backend.
Cloud operations management
With cloud operations management, subscribers can perform infrastructure related tasks efficiently. Provisioning/deprovisioning of resources, starting and stopping instances, initiating backup jobs or creating DNS records. Most of the operational tasks can be easily accomplished.
End-to-end customer lifecycle
Effective cloud management also entails the capture of complete customer journeys. Our cloud setup includes the ability to create customer accounts and keep a complete track of the customer’s subscription records, payments, compliance, activities, invoices and much more. The onboarding of customers is simplified and self-served. Service management, support operations, SLA management and termination of EOL accounts is made easy. As a cloud provider, you also get a 360-degree view on subscriber identity records and give a complete profile on customer’s subscriptions, transactions, activities, backend and other details.
Who would be your ideal customers?
Organisations that have different IT demands at different times or in different regions, can benefit from public cloud’s scalability and cost efficiency. To maintain performance with dedicated resources would require purchasing as much capacity as would be needed during peak periods of usage. With cloud services, those businesses with variable workloads can add capacity as needed, rather than attempting to project future requirements and plan in advance. Companies offering online stores, web services companies and software development companies can gain efficient scalability, which in turn delivers tremendous performance and availability at the lowest possible cost.
Cloud: Changing the landscape of hosting for the better
The inherently flexible nature of the cloud means it continues to develop and evolve. It allows you to easily adapt your hosting environment to keep up with your changing needs. Due to its advantages over conventional IT solutions, more users and organisations are moving to cloud hosting. Cloud allows new ideas and creations. Cloud technology allows users to develop products that were previously not possible under earlier hosting models.
Cloud hosting tends to be a cost-effective middle ground, allowing rapid customization and upgrade potential. Recently, small businesses have begun moving towards cloud hosting to meet their everyday needs. It allows small businesses to operate in an affordable environment, while still maintaining a dedicated resource pool.Redundant architecture to prevent system downtime, and maintains a 100% uptime SLA.
If you would like to understand how to gain more from your VPS hosting by offering public cloud services, drop us a line to get a discussion going with our team. Our cloud experts will be happy to discuss your requirements in detail!