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Beyond IaaS – Designing a Cloud Services Marketplace

For any online business, a well-designed marketplace is central to driving 360-degree customer experience. For organisations that have invested in setting up and operating a cloud...

Edge Computing vs Climate Change: A Closer Look at the Impact

From an era with computers performing limited calculations and functions, the progress the global IT sector has made in just two decades has been nothing short of extraordinary. Cloud...

The State of Edge Computing in South East Asia

The Edge Cloud and IoT revolution may be taking the global IT industry by storm, but it’s South East Asia that’s expected to see maximum action. IDC has even predicted Asia to be the...

The Customer Success Cheatsheet For Cloud Service Providers

Customer success is the key ingredient in growing any business. Whether it’s a commodity service you provide, or high-end consulting is how you deliver value, the key driver of your...

XaaS Business Intelligence for Cloud Service Providers

Telcos and cloud service providers (CSP) are some of the flag-bearers of selling XaaS to enterprises. Selling ‘as-a-service’ offerings under one roof requires setting up, managing and...

Customer Profile Stack — A System of Record

A couple of years ago, Zuora published their sales deck, which was hailed by strategist and thought leader Andy Raskin as being the best sales deck ever. Amidst the stunning narrative...